Terms of Use
Ask Ora (in Portuguese, Oráculo da Vitória) · Last updated: October 7, 2026
These terms govern your use of the Ask Ora app (“app”), provided by BANGKOK NEGOCIOS LTDA, Brazilian company registration (CNPJ) 41.849.798/0001-28 (“we”). By using the app, you agree to them and to the Privacy Policy.
1. What the app is — and what it isn’t
The app offers tarot readings, horoscopes, birth charts, numerology, archetypes and spells for entertainment, reflection and self-discovery. Readings and interpretations are written with the help of artificial intelligence and may contain inaccuracies.
Nothing in the app replaces professional advice — medical, psychological, legal, financial or otherwise. Don’t make important decisions based on readings alone. The app promises no results. If you are going through a hard time, please reach out for help: in the US, call or text 988; elsewhere, contact your local emergency or crisis line.
2. Who can use it
The app is intended for people aged 18 or older. By using it, you confirm you meet this age.
3. The Complete Oracle (subscription)
Without a subscription, you get the card of the day and can browse the app. Everything else — readings, horoscope, birth chart, numerology, archetype and full spells — is part of the Complete Oracle, an auto-renewing subscription.
- Plans: monthly or annual, at the prices shown in the app and in the store, in your country’s currency. The annual price is promotional and may change.
- Free trial: annual plan only, when offered, and it lasts 3 days. Unless you cancel before it ends, the annual plan is charged automatically. The monthly plan has no free trial and is charged right away. The trial is offered once per person, under the store’s rules.
- Gift offer: when shown, the annual plan costs half the regular annual price for the first year, charged immediately, and then renews at the regular annual price.
- Billing and renewal: payment is charged to your Google Play or App Store account and renews automatically at the end of each period, for the same length, until you cancel.
- Cancellation: cancel anytime in your Google Play or App Store subscriptions, at least 24 hours before renewal. Access continues until the end of the paid period. Deleting the app does not cancel the subscription.
- Refunds: follow the Google Play or App Store policies, depending on where you bought it.
- Price changes: if the price changes, you will be notified in advance by the store, under its rules, and you can cancel before the new price applies.
- Restore: if you switch devices or reinstall the app, use “Restore purchases” in your Profile, with the same store account.
If you downloaded the app from the Apple App Store, Apple’s standard Licensed Application End User License Agreement also applies.
4. Acceptable use
You are solely responsible for what you write, ask or enter into the app. It is prohibited to use the app to:
- cause harm to the app, our servers, us or third parties;
- submit questions, requests or content that is hateful, racist, discriminatory, or prejudiced in any way;
- engage in any criminal activity whatsoever — including threats, harassment, stalking, glorifying crime, or asking for help committing a crime;
- try to access other people's data, or violate, bypass or attack the system, the subscription or the app's security;
- copy, resell or redistribute the app's content;
- add someone else's data (such as in the birth chart) without their permission.
Anyone who uses the app in any of these ways is solely responsible for what they did, civilly and criminally, and may be subject to investigation. Upon a valid court order or a lawful request from a police or judicial authority, we will provide the account data and content needed to identify who did what — this is what the law requires of us, and it is what protects people who use the app properly.
5. Content and intellectual property
The app, its artwork, texts, brand and software belong to us or our licensors. The readings generated for you are for your personal use, and you can share them with the app’s own share buttons.
6. Availability
We aim to keep the app always available, but it may be unavailable for maintenance, third-party failures or reasons beyond our control. We may change, add or remove features.
7. Liability
To the fullest extent permitted by law, we are not liable for decisions made based on readings or for indirect damages arising from use of the app.
We are not liable, under any circumstances, for use of the app that breaches Section 4 or any law. Responsibility for that use belongs entirely and exclusively to the person who engaged in it — including if it causes us cost, legal proceedings or loss, in which case that person is liable to us for that loss.
Nothing in these terms limits rights you have under consumer protection laws that apply to you, or removes the obligations that applicable data protection law places on us as a company.
8. Termination
You can stop using the app at any time (remember to cancel your subscription in the store). We may suspend access for anyone who breaches these terms.
9. Changes to these terms
We may update these terms. Relevant changes will be announced in the app before they take effect.
10. Governing law
These terms are governed by the laws of Brazil, without prejudice to the mandatory consumer protection rules of your country of residence.